Contact Kathy for Availability 515.293.4834
You Are Only As Good As You Are Willing to Be

Meet Dawn!

Dawn is a former manager in the film and television industry. Since 1990 she worked for such companies as Miramax Films and IMG/TWI. It was in the business side of film and video post-production that Dawn developed her skills in scheduling, accounting, payroll, and became passionate about streamlining operations. Dawn embraced the emergence of software to run departments and facets of the entertainment business and brought several companies from the age of paper to computerized and streamlined.

In November of 2001 she left her job at sports broadcasting staple IMG/TWI to pursue her hobby, dog training, as a full time business. Dawn quickly learned that becoming a successful dog trainer was not about training dogs but training people. She quickly mastered teaching individuals and groups, adapting her teaching style to accommodate the learner. She went on to open the only dedicated dog training school in Brooklyn, NY and ran a successful business.

After a move to Austin, Texas in 2011, Dawn landed her first job in the Home Services industry as the office manager of a failing HVAC company. She single-handedly turned the company from a deficit to having working capital within a few months, but sadly the company closed its doors. Excited to renew her love for business operations, she continued working in the HVAC industry. She held positions in Inside Sales, Dispatch and Office Operations. In 2017, she was in charge of implementing ServiceTitan for her company and went live, a short six weeks after implementation. Tapping her past skills of developing a symbiosis between business operations and computer software, ServiceTitan quickly became a passion. Dawn enjoys customizing ServiceTitan to help streamline and solve individual challenges facing the home services companies. She has experience with the best practices of BDR and Nexstar and excels at driving ServiceTitan to work within those parameters. She is passionate about coaching others to use and develop ServiceTitan to work with their business to achieve their fullest potential.

Dawn has attended the following Home Services educational classes:

  • Service Dispatch University 2017 (BDR)
  • Profit Launch Masters 2018 (BDR),
  • Accounting for HVAC 2018 (BDR),
  • ServiceTitan Pantheon 2018 and 2019
  • Nextstar Business Planning

Dawn lives in Austin, Texas with her husband and three dogs. Her hobbies include photography and dog agility. She is actively training and competing with her youngest dog.

Why Chicken Lady Speaks?

  • A Woman
    in the Industry

    Dawn embraced the emergence of software to run departments and facets of the Home Services businesses and brought several companies from the age of paper to computerized and streamlined.

  • A Reputation
    That Speaks for Itself

    Dawn has single-handedly turned companies from a deficit to having working capital within a few months. She has experience with the best practices of BDR and Nexstar and excels at driving ServiceTitan to work within those parameters.

  • A Solutions
    Oriented Approach

    Dawn is passionate about coaching others to use and develop ServiceTitan to work with their business to achieve their fullest potential.

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