Contact Kathy for Availability 515.293.4834
You Are Only As Good As You Are Willing to Be
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ServiceTitan Extreme

Streamline Your Field Service Management

Many HVAC companies use ServiceTitan Software to manage field services, booking, scheduling, invoicing, and more. However, many businesses fail to fully utilize ServiceTitan to their advantage. In fact, many business owners, GMs, CSRs, Bookkeepers, and others have not even received proper training on ServiceTitan.

Kathy Nielsen’s ServiceTitan Extreme course is a two-and-a-half-day intensive training course for service industry professionals who use ServiceTitan on a daily basis. Designed for all levels—from Office Managers to GMs, Bookkeepers to Customer Service Reps—the course covers everything you need to know about accomplishing necessary tasks through ServiceTitan and QuickBooks. More importantly, Kathy reveals how to accomplish these tasks in the most efficient and effective way possible.

Benefits of the ServiceTitans Extreme course:

  • Receive extensive, hands-on ServiceTitan training without having to hire an expensive, on-site consultant.
  • Obtain the information you need to establish Standard Operating Procedures to improve efficiency and streamline day-to-day operations.
  • Return to your shop with procedures and processes clearly laid out in writing, ready to teach others the way you want to do business.

This course is designed for professionals who use ServiceTitan to accomplish daily, weekly, and monthly tasks and who have the authority to institute changes and determine best business practices for the company. Participants will receive guidance from Kathy, backed by over two decades of personal experience in Office and General Management.

What you’ll need for this course:

  • A laptop
  • Chart of Accounts from QuickBooks
  • Payroll information (e.g. How are techs paid? Hourly? Commission? Bonuses? Etc.)

Participants are also encouraged to bring a list of items they are currently struggling with, including any issues with ServiceTitan, QuickBooks, or general operations.

Personalized, Tactical Solutions

Kathy’s goal with each of her services is to ensure that every participant has all of their questions answered and leaves feeling confident in their ability to enact better business practices. Each course, including the ServiceTitan Extreme program, is tailored to the unique needs and goals of each particular business. Kathy is here to help you figure out what is the best way for your company—because every company is different and every company has different hurdles and solutions.

Contact Kathy Nielsen, “The Chicken Lady,” to learn more. Call (515) 293-4834 or contact Operations Excellence online.

Success Stories

  • “Loved it!!”

    Leidy

  • “"great content delivered with professionalism"”

    Barb Eddy

  • “She brought down-to-earth suggestions that we could implement immediately. The training Kathy provided our technicians as a group was great; she was able to relate to them because of her background in the business. ”

    Mark Johnson

  • “Then there's Kathy...”

    Josh Crane

  • “"You miss 100% of the shots you don't take." -Michael Scott”

    Brittany Hidrogo

  • “Great person and presenter”

    Chris Wissinger, Korrect Plumbing Heating & Air Conditioning

  • “Pain is Temporary, Greatness lasts Forever”

    Jason R

  • “I promise you all… She will not disappoint.”

    Maggie Mc

  • “From one crazy chicken lady to another.”

    Michelle Walker

  • “Great Learning Experiance”

    Haley Davis

  • “Consistency Breeds Accuracy”

    Patricia W.

  • “My hero!”

    Janie

  • “Kathy knows her stuff! She kept everyone’s attention over 2 days of training.”

    Eric Buchalter

  • “Kathy helped us streamline our office, and explained new features with Service Titan that we where not even aware of yet, as well as unlocked new features that we didn't currently have access too. She greatly reduced the time it took us to do payroll...”

    Michael Johnson

  • “Fantastic trainer for ALL areas of our business!!”

    Martha J

Ready to Revolutionize Your Business?

Check out Kathy's upcoming events to see if she is speaking in an area near you!

See Upcoming Events