With more than 20 years of experience in the service industry, Kathy Nielsen, “The Chicken Lady,” knows what it takes to run a successful business. Through innovative customer service and leadership training, on-site consulting, insightful speaking engagements, and Boot Camps, she provides industry professionals with all of the tools they need to create and implement streamlined Standard Operating Procedures that take their businesses to the next level.
Kathy’s unique experience provides a perspective that many other consultants and trainers don’t have. She is incredibly passionate about helping businesses streamline day-to-day operations, thereby boosting efficiency and increasing revenue. She is a Designated Professional Speaker with the National Speaker Association, Service Roundtable Member, PHCC Member, and certified in Assessments with Results Group for Leadership, Team, and Individual Development.